Facilities Operations Specialist
About the Role:
This is an exceptional opportunity to join a dynamic team as a Facilities Operations Specialist. The ideal candidate will have a strong background in facilities management, excellent analytical skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
* Manage day-to-day operations of facilities, including maintenance, repairs, and upgrades.
* Coordinate with internal stakeholders to ensure smooth delivery of facilities services.
* Develop and implement strategies to improve operational efficiency and reduce costs.
* Ensure compliance with relevant laws, regulations, and company policies.
* Provide engineering/technical/validation expertise and ensure efficient management and operation for facilities functions.
* Work cross-functionally to identify and resolve technical and organisational facilities and systems/equipment issues which may impact the efficient running of the site.
* Direct the development of and ensure compliance with all quality systems, department policies, practices and procedures (SOPs, safety procedures and quality system protocols) including all external Regulatory Bodies.
* Energy Management: Overall responsibility to manage electricity, gas, diesel/kerosene, water, waste water and waste from a budgetary and regulatory standpoint. Track, trend and analyse utility data.
* Overall responsibility for all plant, equipment, utilities, security, building services, and facility services.
* Responsible for the Management of the Document Archive Dept
* Provide engineering analysis and oversight for scheduled preventative maintenance system.
* Oversee daily operational activities and supervise a group of employees. Ensure optimum group performance through key performance indicators (KPI's) and ensure all reporting staff understand their roles and responsibilities.
* In conjunction with HR, determine appropriate staff levels, schedules and resources. Responsible for management activities such as: scheduling, personnel actions (hiring, disciplinary, promotions, transfers, etc.), training and development, providing regular direction and feedback on performance, disciplinary actions and preparing and delivering annual performance and salary reviews.
* Oversee team group training manual (policies and procedures) and training records.
* Responsible for the implementation and maintenance of the BCP (Business Continuity Plan)
* Ensure regular liaison and reporting to Corporate Engineering, FM, Security, EHS and other Depts. where necessary and appropriate.
* Participate as a member of the Health & Safety Committee for the Company and process Review GOFs where appropriate.
* Active participation in Site Management meetings and work with colleagues to ensure successful outcomes on shared projects and objectives.
* Work with QA and other stakeholders to ensure that new equipment & Systems are handed over to each department in a complete and validated state.
* Procurement & Vendor Management: Work with the Procurement and Supply Chain Managers in the Management of relevant vendors to deliver services on time and within budget.
* Achieve Key Performance Indicators and Service Level Agreement targets.
* Ensure that all contracts are professionally delivered at the right cost and in line with CRL Code of Ethics
* Monitor expiry of contracts and initiate re-procurement if needed.
* Continually assess contracts to ensure best value delivered to CRL.
Requirements:
* An understanding of basic technical aspects of property (HVAC, Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system), manufacturing and laboratory equipment.
* Knowledge of GMP Equipment Validation standards
* Knowledge of critical facilities systems
* Knowledge of vendor management for specialized services
* Knowledge of European health and occupational safety requirements
* Finance Management: Ensure that the site meets financial control requirements.
* Assist and monitor financial processes to ensure accounts payable procedures are followed at all times.
* Assist in development of department and project budgets and capital budget for the Site on an annual basis. Also provide input into the strategic plan as required.
* Review budgets on a regular basis. Monitor spending to ensure that department and project budgets are achieved.
* Project Management: Ability to Design, Plan, and Execute Capital or other designated Projects, to scope on time & within budget.
* Internal Customer / Stakeholder Management: Support the overall delivery of Facilities Management operations in terms of; M&E services, contract delivery, legislative compliance, contractor management calibration and validation.
* Deliver excellent customer service to meet site expectations and demands.
* Build and develop effective relationships with key stakeholders &/or customers and be comfortable working across all levels.
Benefits:
* Promote a culture of employee engagement, empowerment and well-being.
* Support a diverse workforce by fostering inclusion, diversity and equal opportunities.
Others:
* Occasional travel may be required for training and business purposes.
This job description reflects the main responsibilities currently incumbent upon the role but should not be considered as being exhaustive or limiting as duties may vary depending on the needs of the organisation.