German Language Specialist
We are seeking a highly skilled German language expert to localise our content and provide support to German customers.
About the Role:
This is an exciting opportunity for a talented linguist to join our team in Cork. The successful candidate will be responsible for ensuring that our German-language domains are accurate, up-to-date, and culturally relevant.
Key Responsibilities:
* Content Localisation: Translate all website copy, including product descriptions and new features, using a range of internal tools.
* Culture and Seasonality: Ensure that key touchpoints, including the Homepage and Top Navigation, are seasonally and culturally relevant.
* Search Engine Optimisation (SEO): Localise onsite top landing pages and experiences, and optimise for organic traffic, including keyword research and the creation of SEO copy.
* Paid Search Campaigns: Provide language support in the creation or optimisation of SEM paid search campaigns.
* Discount Scheduling: Schedule calendared discounts, and adapt for the local market.
* Email Support: Localise and QA marketing emails and new or updated trigger/canvas campaigns.
* Customer Care: Assist the Customer Care team by answering German language enquiries.
* Zendesk Support: Maintain German language Zendesk articles so they are up to date and accurate.
* Competitor Research: Monitor 3rd-party review sites, responding to or escalating issues when needed.
* Team Support: Complete local competitor research on pricing, marketing campaigns etc., and support all other teams with German language support when required.