The main duties of this role will include but are not limited to the following:
Increase OTC sales through link selling
Advise and assist customers with all store products
Engaging actively with customers and provide a high standard in customer service
Merchandising, Stock management & product knowledge
Till Duties
Ensuring the tidiness of the shop is to a high standard
Handing out & taking in prescriptions and advising customers on their expected waiting time
The behaviours we seek & encourage:
Innovative – seeks to deliver opportunities to assists the business to improve patient care
Ability of building rapport with customers and offering them compelling reasons to return
Excellent communication skills and capable of working on own initiative
Ability to build a strong working relationship with all team members in the pharmacy
Ability to prioritise and work in a confidential environment with a high attention to detail
Positive can-do attitude and a willingness to learn
The successful candidate should:
Have a minimum 6 MONTHS PHARMACY OTC sales experience
IPU Pharmacy counter assistant course a benefit
Min 3 days per week to a max 5 days per week available on a fixed rota basis
have outstanding customer service skills
have a good knowledge of OTC products
have experience in skincare and other pharmacy retail lines
have fluent English and excellent communication skills
be willing to work as part of a team but also able to take initiative
have strong communication skills and have the ability to get along with a variety of different personalities
have good prioritising, multi-tasking and organisational skills
ensure confidentiality and be empathetic to the customer's needs
be flexible and willing to learn
have good attention to detail and strive for continuous improvement
have an enthusiastic and positive attitude to work
Experience:
Previous OTC Pharmacy Sales/Medical Sales experience is preferred but not essential
Computer literacy is desirable
Job Types: Part-time, Fixed term
Contract length: 12 months
Expected hours: ******* per week
Benefits:
Bike to work scheme
Employee discount
Flexitime
On-site parking
Store discount
Experience:
Pharmacy Sales: 1 year (preferred)
Work Location: In person