About the Company
We are a leading logistics company dedicated to providing exceptional freight forwarding services.
Our mission is to streamline supply chain processes and enhance customer satisfaction through innovative solutions and a commitment to excellence.
About the Role
The role involves managing shipment bookings and ensuring timely delivery while providing outstanding customer service and support to both internal and external stakeholders.
Responsibilities
Processing shipment bookings for Forwarding operations
Monitoring shipments from point of customer booking to arrival at final destination and customer payment
Providing a high level of customer service to both internal and external customers
Liaising with local and international vendors and agents to ensure that the best rates and services are secured
Liaising with transport vendors regarding collections or deliveries
Processing sales and purchases invoices and dealing with any queries relating to customer/creditor invoices
Dealing with rate requests and issuing quotations
Customs Clearance awareness – SAD's, requirements, Etc
Development of sea freight services
Additional Duties
Assisting with holiday cover within the operations office
Providing administration support to other freight departments when required
Occasional Customer visits
Projects
Qualifications
Education details will be provided based on the specific requirements of the role.
Required Skills
Skills required for this position will be outlined in the detailed job specification.
Preferred Skills
Preferred skills will be listed in the job description to enhance candidate suitability.
Pay range and compensation package
The pay range or salary will be discussed during the interview process.
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices and encourage applications from all qualified individuals.