Job Title:
Operations Manager - Food Service
We are seeking an experienced Operations Manager - Food Service to oversee the efficient and effective management of our catering and hospitality operations. The ideal candidate will have a proven track record of delivering high-quality food service, operational excellence, and full compliance with all relevant standards and policies.
About the Role:
* Oversight of daily operations across catering and hospitality services to ensure consistent, high-quality delivery.
* Ensuring full compliance with Compass policies, health & safety regulations, and food hygiene standards.
* Driving financial performance through accurate budgeting, forecasting, and profit & loss (P&L) management.
* Control costs effectively, including labour, food, waste, agency usage, and overheads.
* Develop and manage staffing plans aligned with business needs and budgetary constraints.
* Lead, coach, and develop the team, supporting performance, training, and career progression.
* Foster a positive team culture that encourages collaboration, accountability, and engagement.
* Build strong client relationships through regular communication, reporting, and strategic partnership.
* Ensure exceptional customer service, proactively resolving issues and exceeding client expectations.
* Promote innovation in food offering, service design, and customer experience.
* Lead and support change initiatives, including new service rollouts and continuous improvement projects.
You Will Be Successful If:
* Proven leadership experience in foodservice or hospitality management.
* Strong commercial awareness with solid budgeting and P&L management skills.
* Possessed by passion for quality, service, and continuous improvement.
* Skilled in building client relationships and leading high-performing teams.
* Confident communicator with strong organisational and problem-solving skills.
* Proficient in Microsoft Office and adaptable in a fast-paced, client-focused environment.
A Great Place To Work
At [Company], we believe that our people are our greatest asset. When you join our team, you will be part of a supportive network of individuals who share a passion for delivering outstanding results. We offer a comprehensive benefits package, including competitive salaries, extensive training opportunities, and a commitment to your growth and development.