Job Address
WREN URBAN NEST, 9-17 St Andrew's Ln, Dublin 2, D02 P9K0
Application Details
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Job Description
Wren Urban Nest Hotel are currently inviting applications for the position of Duty Manager. We have 137 Cozy Nests, in a stunning new building located at 9-17 Andrews Lane, D02 P9K0.
Key tasks will include:
* Meet, greet and check‑in all hotel guests
* Oversee F&B events and service
* Operate the hotel booking systems (Opera)
* Problem solve and deal with daily guest inquiries, requests, and expectations
* Take reservations
* Deliver exceptional customer care and guest service
* Act as shift leader, demonstrating supervisory, F&B, and front‑office skills
* Be a hands‑on team player
Requirements:
* Excellent spoken and written English
* Minimum 1‑2 years of previous supervisory experience in front‑office/ night shift/ duty‑manager or F&B experience in a 4* or 5* property
* Solid knowledge of front‑office reception procedures and systems
* Highly organized
* A friendly, positive can‑do attitude
* Fluency in English both written and oral
* Excellent telephone manner
* Committed to delivering exceptional service
Full time, 39 hours per week. Salary: €34,000 per annum.
Wren Urban Nest 9‑17 Saint Andrews Lane, Dublin 2. Must be professional, well presented, and reliable.
Career Level
* Managerial
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