Direct message the job poster from E-Solutions
Seeking an AVI Support Engineer to join the product management team. The role involves supporting and managing the Avi Vantage Platform, working closely with customers and engineering teams to troubleshoot and resolve issues.
Key Responsibilities
* Manage customer requirements and coordinate with engineering teams.
* Perform root cause analysis (RCA) and document solutions.
* Report and prioritize product issues.
* Create and maintain knowledge base articles.
* Act as Subject Matter Expert for Avi deployments and integrations (e.g., vSphere, ESXi, NSX).
Required Skills
* Strong understanding of networking layers (L4–L7) and troubleshooting.
* Familiarity with networking components (Routing, Switching, Firewall, TCP/IP).
* Excellent communication and time management skills.
* Plus: Experience with Linux, REST APIs, Python, or Java.
Seniority level
Mid‑Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr