Job Description Our Client is a leading Charity operating across Ireland supporting some of the most marginalized individuals, couples, and families experiencing Homelessness.
Currently Hiring an experienced Support Worker (Night) for Depaul in their Dublin Operation.
Full time – Permanent Contract.
Rate of Pay €31,****** per annum This position provides an excellent opportunity to support our service teams across Dublin.
Depaul is a values-driven organisation delivering a range of services throughout the Republic of Ireland and Northern Ireland.
Reporting directly to the Local Management Team, the role involves responding promptly to service user needs and security alerts, ensuring their safety, welfare, and well-being throughout the night.
It offers a rewarding chance to become part of a diverse and dedicated team of professionals.
Key Responsibilities Build positive working relationships with all service users, gaining their trust and managing challenging situations with sensitivity and respect.
Work with residents and the ancillary team to maintain a high standard of tidiness, cleanliness, and hygiene throughout the house, including communal areas and bathrooms.
Encourage service users to take responsibility for their personal spaces and provide support with cleaning and laundry tasks when needed.
Oversee night-time security, ensuring regular monitoring of the building and surrounding areas.
Provide reception cover as required.
Supervise service users, particularly those with higher support needs, and offer assistance when necessary.
Support service users, alongside nursing and staff teams, in managing their prescriptions, taking medication correctly, and following agreed alcohol-intake plans.
Record and report any instances of non-compliance.
Encourage and assist service users in developing daily living skills to promote independence.
Notify management of any crises or behaviour concerns, and contact the on-call manager during out-of-hours situations when appropriate.
Assist residents with personal finances, including handling service charges, personal monies, and related tasks.
Complete project administration duties such as petty cash management, maintaining statistics, processing invoices, updating records, managing service user files, and completing OTIS, IR, and AR documentation.
Ensure compliance with Health and Safety standards in line with Depaul's policies and the project's Safety Statement.
Carry out assigned responsibilities to maintain the overall safety and security of the service, including proper use of security systems.
Work collaboratively as part of a multi-disciplinary team to support residents' needs.
Attend team meetings and staff development days.
Participate in regular supervision sessions and annual appraisals, and identify ongoing training and development needs.
Adhere to all Depaul policies and procedures, particularly those relating to Health and Safety, the Code of Practice, and Confidentiality.
Support the implementation of Depaul's Equal Opportunities Policy in all aspects of service delivery.
Carry out additional duties as required, demonstrating flexibility in supporting other staff roles when needed.
Requirements Minimum of one year's paid experience supporting service users with enduring mental health conditions, learning disabilities, or offending histories, ideally within a residential setting.
Relevant experience in similar high-risk environments—such as domestic violence services—will also be considered.
Training in Mental Health is advantageous but not essential.
Demonstrates a good standard of education.
Strong understanding of long-term mental health issues and their impact on individuals.
Awareness of harm-reduction approaches and low-threshold support models.
Knowledge of risk-management principles.
Ability to remain calm during crises and use initiative to appropriately manage incidents.
Effective team player with strong communication and collaboration skills.
Understanding of Health and Safety requirements within residential services, particularly those supporting people experiencing homelessness.
Familiarity with, and commitment to, Depaul's vision, mission, and values.
Benefits Annual Leave Up to 3 years' service: 25 days per year 3–5 years' service: 27 days per year Over 5 years' service: 30 days per year (excluding bank and statutory holidays) Public Holidays 10 public holidays annually, with Good Friday as a discretionary day.
Shift workers who work on Christmas Day, St. Stephen's Day, or New Year's Day receive a day off plus a day's pay .
Non-shift workers: Paid day off on public holidays.
Shift workers: Expected to work public holidays and receive an additional day of annual leave in lieu.
Non-rostered employees: May receive one-fifth of their normal weekly pay for the public holiday, depending on eligibility.
Pension Employer matched pension contributions .
Health Assistance Access to a health cash plan covering dental, optical, acupuncture, and other treatments (up to set limits).
Children under 16 are included at no additional cost.
Life Assurance Cover of four times annual salary .
Family Leave Supports Maternity/Adoptive leave: 18 weeks at full pay.
Paternity leave: 2 weeks at full pay.
Sick Leave Sick pay available from day one, with entitlements increasing based on length of service (per policy terms).
Employee Assistance Programme (EAP) 24/7 confidential support for employees and their families, including counselling, legal and financial advice, career coaching, mediation, health information, cancer and autism support, infertility and pregnancy loss support, elder care guidance, parent coaching, and international employee support.
Learning Development Participation in Depaul's Vision, Mission and Values programme, including travel to meet the wider Depaul International network.
Emerging Leaders Programme for those seeking leadership development or progression into management.
Access to extensive online learning through Depaul's award-nominated Moodle platform.
Mandatory training includes MAPA, Health Safety, Child Protection, Fire Safety, and First Aid.
Requirements Strong understanding of long-term mental health issues and their impact on individuals.
Awareness of harm-reduction approaches and low-threshold support models.
Knowledge of risk-management principles.
Ability to remain calm during crises and use initiative to appropriately manage incidents.
Effective team player with strong communication and collaboration skills.
Understanding of Health and Safety requirements within residential services, particularly those supporting people experiencing homelessness.
Familiarity with, and commitment to, Depaul's vision, mission, and values.