Job Description - Conference and Events Operations Supervisor (HOT0C0W2)
Conference and Events Operations Supervisor
Job Number
HOT0C0W2
Work Locations
Conrad Dublin, Earlsfort Terrace, Dublin 2
WELCOME TO A WORLD OF OPPORTUNITIES
AT IRELAND'S #2 GREAT PLACE TO WORK ****, AS VOTED BY OUR TEAM MEMBERS
The
Conrad Dublin
is a 5* hotel and part of the Hilton Luxury Division.
We aim to 'offersmart luxury travelers inspiring connections & intuitive service in a world of style'.
We are one of the best 5* luxury hotels in the country.
Working for Hilton means you are joining an international company with more than **** hotels across the globe with countless benefits & career development opportunities such as:
Travel
- Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world.
Plus up to 70 nights of discounts for your Family and Friends
Team Member Gym
- a dedicated team member gym with free access 7 days a week
Benefit
- Discounted rates for Conrad Team members across a wide range of retailers
Development
- Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
Holidays
- 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
Maternity & Paternity
- Paid leave for those that qualify
On shift
- complimentary meals on duty
The Role
Supervise Conference and Events operations
Communicate and delegate in line with daily function sheets
Able to work in all areas of Conference and Events including Bar, Restaurant, and Room Service
Welcome guests in a polite and friendly manner
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Ensure cleanliness of work areas
Plan, organise and control the daily operations
Ensure compliance of brand standards
Represent needs of the team
Assist Food and Beverage with achieving financial targets
Assist Conference and Banquet Manager with training and developing the team
Assist with annual and mid-year appraisals with team members under your responsibility
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
The ideal candidate should be
Someone who has previous experience in a similar role as Supervisor
Someone who has effective management skills
Someone who has negotiation and influencing skills
Someone who has a positive attitude
Someone who has excellent communication skills
Someone who has the ability to work under pressure
Someone who has good grooming standards
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