Atlean World is an international HR consulting firm specializing in SaaS and dedicated to promoting multicultural environments as the new global standard. With a strong focus on multilingual services, we excel in identifying talent for diverse language markets while creating a smoother and more enjoyable recruitment experience for candidates.We are partnering with a well-established Business Process Outsourcing (BPO) company operating in more than 35 language markets worldwide. As part of their ongoing growth, we are seeking a dedicated Customer Solutions Consultant to join the team and deliver exceptional service to customers.Position Details:Full-time role based in Sofia, BulgariaRelocation assistance provided for international candidatesYour ResponsibilitiesAs an Operation Customer Expert, you will provide outstanding customer service and support the reservation process for the Italian market, with additional coverage for the UK market. Your primary goal will be to convert customer interactions into bookings while ensuring a smooth and positive experience that builds loyalty and satisfaction.Profile SoughtEU passport/IDProficiency in Irish and English (written and spoken)Minimum education: High School DiplomaStrong interpersonal skills and customer service mindsetExcellent active listening and problem-solving abilitiesWhat We OfferComprehensive relocation package including:Airport pick-upCoverage of flight ticketsUp to 21 days in a hotel or apartment fully covered by the companyAssistance in finding long-term accommodation in Sofia300 BGN gross monthly accommodation allowance in addition to salaryPrivate health insuranceOption to work from homePositive and international working environmentWelcome bonusesFor more information about this position, please contact Job Type: Full-timeApplication question(s):What is your level of English?What is your level of Irish?Do you have EU citizenship that allows you to work anywhere in Europe?When are you available to start?Work Location: In person