Senior Operations Manager
About the Role
We are seeking an experienced Senior Operations Manager to oversee daily operations across catering and hospitality services. The successful candidate will be responsible for ensuring consistent, high-quality delivery and full compliance with all relevant standards and policies.
This is a leadership role that requires strong management skills, excellent communication abilities, and a passion for delivering exceptional customer service.
* Responsibilities
* Oversee daily operations to ensure consistency and quality
* Ensure compliance with all relevant standards and policies
* Develop and manage staffing plans aligned with business needs
* Lead, coach, and develop the team
* Foster a positive team culture
* Build strong client relationships
* Ensure exceptional customer service
Requirements
To be considered for this role, you will need:
* Leadership experience in a similar environment
* Excellent communication skills
* Strong organizational skills
* Able to work under pressure
* Awareness of food hygiene standards
Benefits
This role offers a competitive salary and benefits package, including opportunities for professional development and growth.