Job Overview: Lead Technical Operations
As a senior professional, you will oversee the technical aspects of team operations.
* Ensure timely and efficient management of tasks, queues, and workflow to meet agreed service standards.
* Develop and implement performance improvement strategies for staff, incorporating regular quality checks and constructive feedback.
* Conduct bi-annual review meetings with team members to assess progress, skills, and development needs.
The successful candidate will be employed as an agency worker, paid according to industry standards.