Receptionist Job Description:
A key role in our luxury hotel, the Receptionist is responsible for ensuring a warm and welcoming experience for all guests upon arrival. This includes checking guests in and out, providing information on hotel facilities and services, and responding to guest queries.
Role Responsibilities:
* Providing exceptional customer service to all guests
* Checking guests in and out efficiently and effectively
* Responding to guest queries in person, over the phone, and via email
* Offering guests information about hotel facilities and services
Candidate Requirements:
* Experience in a similar customer-facing role
* Luxury experience preferred
Benefits:
* Competitive hourly wage
* PRSA pension scheme
* Career progression opportunities across the group
* Employee Assistance Programme
* Complimentary meals on duty
* Discounted room and dining rates in Windward properties
* Refer-a-friend scheme
About Us:
We are a leading hospitality management company with a passion for delivering exceptional guest experiences. We offer a supportive and dynamic environment with opportunities for growth and development.