Fota Island Resort is currently recruiting for a dedicated and experienced Spa Manager to lead our Spa & Leisure teams and deliver outstanding guest experiences.
As Spa Manager, you will be responsible for the overall management and operation of both the spa and leisure facilities. This includes overseeing treatments and services, managing the spa team, maintaining the highest standards of hygiene and guest service, and working closely with the Leisure Manager to ensure the smooth running of spa, fitness, and pool services.
Our commitment to you:
* Company Risk Scheme
* Company-funded educational programs
* Rewards and recognition programs
* Discount on dining options of up to 50%
* Reduction on accommodation rate for family and friends
* Discount for spa treatments and products
* Use of health clubs
* Staff dining facilities
* Staff parking
What we are looking for:
* Previous experience as a Spa Manager in a hotel or wellness setting
* Experience with budgeting, forecasts, payroll, and stock control
* CIBTAC, ITEC, or CIDESCO qualifications or equivalent
* Strong leadership, organizational, and communication skills
* Passion for wellness, health, and customer service
* Knowledge of spa treatments, product ranges, and industry trends
* Experience using spa booking software (e.g., Trybe, Book for Time, Paragon, etc.)
Responsibilities:
* Oversee the daily operations of the spa, including treatments, guest bookings, and staff management
* Create a welcoming, friendly, and relaxed environment for spa and leisure club members and guests
* Lead, train, and motivate a team of therapists and reception staff
* Ensure all treatments meet high quality and brand standards
* Develop spa packages and promotions to drive revenue and guest engagement
* Manage stock levels, supplier relationships, and treatment product ordering
* Maintain cleanliness and ensure all health & safety protocols are followed
* Handle guest feedback and resolve any issues to ensure complete satisfaction
* Work closely with hotel management and Leisure Manager to align spa and leisure goals with overall business objectives
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