Role Title: Clinic Supervisor
Location: Vhi 360 Galway Clinic Onsite
About the Role
This is a full-time and permanent position within Vhi for the role of Clinic Supervisor.
The Clinic Supervisor will be responsible for managing the day-to-day operations of the Galway Satellite Clinic, which provides urgent care, primary care, homecare, and screening services to Vhi members.
Main Responsibilities
* Manage daily clinic operations and associated KPIs
* Troubleshoot local roster and patient care issues
* Collaborate with Vhi 360 Clinical Lead to ensure high-quality care
* Efficiently manage human and fiscal resources
* Evaluate room utilization and recommend improvements
* Manage local people issues and clinic complaints
* Responsible for staffing and recruitment of nursing and administration teams
* Ensure compliance with relevant laws, regulations, policies, and procedures
* Coordinate and supervise induction, ongoing education, and training programs
* Promote a culture of clear, transparent communication
* Ensure compliance with statutory Health and Safety requirements
* Participate in accreditation and quality-focused initiatives
* Manage financial aspects including budget lines and billing data
* Seek opportunities to improve clinic processes and efficiency
Requirements
* 7 years post-registration experience within the last 9 years
* 2 years management experience at Clinical Nurse Manager 2 level or above
* Experience in emergency department or patient flow
* Evidence of continuing professional development
* Registered general nurse with the Nursing and Midwifery Board of Ireland
Skills and Abilities
* Patient/customer-focused with strong clinical management skills
* Leadership and people management capabilities
* Good analytical ability and risk management awareness
* Financial knowledge and budget management skills
* Excellent communication and interpersonal skills
* Competent IT skills and attention to detail
* Ability to foster collaboration and teamwork
* Demonstrated alignment to Vhi values