The Training Systems Specialist role is a pivotal position within the organization, responsible for administering functional activities on learning systems and reporting tools for training functions.
This specialist will work closely with Training Admins/Coordinators/Specialists across the globe to drive the training process, implement training solutions, and triage requests/needs.
As a member of the SLMS Shared Services Team, you will collaborate with the business to facilitate the planning and implementation of training, assess needs, generate/distribute metrics, maintain procedures, monitor effectiveness, enable process improvement, and support NC/CAPA activities for training compliance.
Key Responsibilities:
* Partner with Training Admins and related personnel to assess training needs for their functional area(s) of responsibility;
* Assist in translating needs into training requirements/solutions;
* Provide LMS and system training to key stakeholders;
* Partner with various functional groups (e.g., Manufacturing, Quality, Regulatory, Compliance, HR, etc.) to incorporate functional-based training programs into the role-based curriculums, as appropriate;
* Provide instruction for local administrators and trainers on the use of learning management systems and troubleshooting errors;
* Lead trainer and main point of contact for onboarding new members of the SLMS Shared Services team;
* Support or own actions for NC/CAPAs related to the LMS;
* Communicate system issues affecting the business' ability to conduct and/or document training to drive awareness and timely resolution;
* Participate in Communities of Practice or tactic teams to share training expertise that drives continual improvement of Stryker training performance and practices;
* Investigate or recommend systemic improvements to the training system;
* Represent LMS processes during regulatory body audits/inspections and support requests for training records and/or evidence for qualification;
* Perform additional duties and projects, as assigned;
Requirements:
* Bachelor's degree in Business, Training & Development, Education, Quality, or Human Resources related discipline;
* At least 2 years of experience working in a global business in a senior role;
* Experience supporting training processes for medical device/technology organization preferred;
* Experience with learning applications, integrated human resources applications, or integrated document management applications is preferred;
* Experience creating/distributing metrics reports;
* Knowledge of training needs analysis, instructional/program design, development, and evaluation, adult learning concepts, and learning methodologies;
* Ability to influence management, business groups, and Subject Matter Expert (SME)'s toward a recommended thought or action;
* Good analytical and problem-solving skills;
* Ability to support various local projects and work well in a fast-paced environment;
* Proven customer service, organizational, and team collaboration skills;