Our client is an services Company based in North Dublin City (close to Broombridge Luas stop & Glasnevin Cemetery), specialising in Electronic Equipment Services. They have a vacancy for a suitably qualified Customer Services person to join their Team.Position OverviewIn this role, you will be working alongside other colleagues responsible for managing specific customers day to day queries ensuring smooth communications and prompt resolution of issues. In addition you will be providing administration support to the team. This new role is being created to to add additional capacity, working with the operations team, suppliers and business customers to provide the highest levels of customer satisfaction.Key ResponsibilitiesHandling inbound inquiries from both new and existing customers on the phone and via email and following up on them as appropriate.Maintaining a high level of detail and keeping the database and relevant records up to date.Preparing quotes.Preparing customer reports.Updating the website gallery, eBay store and administration on other online sitesManaging new and existing accounts to foster growth.Maintaining relationships with customers and suppliers via calls and emails.Ordering and and expediting materials from our suppliers.Assisting with admin support for marketing & sales initiatives as they arise.The ideal candidate would have:3rd level qualification in Business, Marketing, Engineering, or a related field.2+ years' experience in a similar role.Strong computer applications & admin skills - including MS Office packages.Possess excellent communication, negotiation, and interpersonal skills.Be results-oriented with a track record of assisting the team achieve their sales targets.Be highly organised and capable of multitasking.Comfortable administrating and communicating within a technical environment.Fluent English.Live within a reasonable commuting distance of the workplace.What we offer:Highly competitive salary.Accessible office location via public transport & free on-site parking.Health Insurance cover.Pension package.Holiday & overtime payment.Vibrant company culture - staff events, etc.Clear routes for career progression - with opportunities for growth & development.Regular role and salary review.Genuine Opportunities to Grow and Develop with Training provided.Job Types: Full-time, PermanentPay: €40,000.00-€50,000.00 per yearBenefits:Company eventsCompany pensionFlexitimeOn-site parkingPrivate medical insuranceSick payExperience:MS Office: 2 years (preferred)Customer Services Administration: 2 years (preferred)Administrating in a B2B Services Environment: 2 years (preferred)Work Location: In person