Business Systems Analyst Opportunity
We are seeking a skilled Business Systems Analyst to partner with our cross-functional teams in Dublin. If you have experience with Salesforce and enjoy aligning business needs with technical solutions, this could be the ideal role for you.
Key Responsibilities:
* Collaborate with Sales, Marketing, and other teams to optimize business processes using Salesforce
* Translate business requirements into clear user stories and technical specifications
* Customize and configure Salesforce objects, fields, dashboards, validation rules, etc.
* Provide user support, troubleshoot issues, and create training materials
* Maintain data quality and ensure seamless integrations with other systems
* Stay up-to-date with Salesforce best practices and recommend improvements
* Serve as the bridge between business teams and IT
Requirements:
* Salesforce Administrator Certification
* Experience as a Business Systems Analyst or similar role
* Strong problem-solving and analytical skills
* Excellent communication and documentation abilities
* Understanding of SDLC and Agile methodologies
* Ability to work independently and collaboratively within cross-functional teams