Data Center Infrastructure Specialist
This role focuses on maintaining and deploying data center hardware. The ideal candidate will have experience in high-availability environments, troubleshooting data center issues, and managing infrastructure builds under tight deadlines.
* Daily Operations: Troubleshoot server and network hardware issues to ensure smooth data center operations.
* Infrastructure Builds: Participate in the deployment of large-scale infrastructure projects with tight timelines.
* Cable Troubleshooting: Diagnose and resolve connectivity problems related to copper or fiber cabling.
* Technical Communication: Deliver clear technical information for configuring and troubleshooting complex systems.
* Customer Support: Utilize internal ticketing systems to manage and resolve technical issues while providing excellent customer service.
Key Responsibilities:
* Server and Network Hardware Management: Ensure seamless data center operations by resolving hardware issues promptly.
* Infrastructure Deployment: Collaborate on large-scale infrastructure projects with strict deadlines.
* Cable Troubleshooting: Identify and resolve connectivity problems related to copper or fiber cabling.
* Technical Documentation: Provide clear technical information for complex system configuration and troubleshooting.
* Customer Service: Effectively manage and resolve technical issues through internal ticketing systems.