Overview of role
The Laboratory Build Team Member will support the implementation of the Cúram Electronic Health Record (EHR) system across UPMC Ireland. Reporting to the Laboratory Workstream Lead, this role focuses on assisting with the configuration, testing, and validation of laboratory-related applications, including the Pathology/Laboratory and BloodTrack Integration capabilities. The Laboratory Build Team Member will contribute to aligning system functionality with laboratory staff and workflow requirements under the guidance of the Laboratory Workstream Lead. This role provides operational and technical support for the Laboratory workstream, collaborating with clinical and technical teams to ensure a smooth and effective transformation of laboratory functions. This is an excellent opportunity for a laboratory professional with an interest in health IT systems to contribute to a significant digital transformation project.
Responsibilities
Workflow & System Support
* Serve as a supporting subject matter expert (SME) for laboratory-related functions in MEDITECH Expanse, including Pathology/Laboratory and BloodTrack Integration.
* Assist in the design and validation of laboratory workflows within MEDITECH Expanse and associated applications, working closely with analysts and operational leaders.
* Review and provide feedback on system functionality related to laboratory processes.
* Support the integration of laboratory workflows with financial processes to ensure laboratory/financial integrity and compliance with quality requirements.
* Collaborate with clinical and technical teams to maintain end-to-end clinical integrity across modules.
Implementation Support, Data Validation & Testing
* Assist in laboratory system configuration, data migration validation, and integration with existing or planned enterprise platforms and analysers.
* Participate in testing activities for laboratory modules, including integrated testing and user acceptance testing (UAT), under the guidance of the Laboratory Workstream Lead.
* Help identify and troubleshoot issues in collaboration with IT, finance, and clinical teams.
* Support the integration of laboratory-facing modules with other clinical systems (e.g., PCM, OM, imaging, pharmacy) to ensure seamless care delivery and documentation.
* Assist in validating statutory, management, and operational reporting requirements for laboratory functions.
* Support change management efforts by addressing workflow impacts, practice changes, and documentation requirements for laboratory staff.
* Contribute to go-live readiness and stabilization efforts, including supporting real-time issue resolution and workflow adjustments.
* Contribute to standards development processes and engage with laboratory SMEs during design and optimization discussions.
* Ensure compliance with regulatory, accreditation, and safety standards (e.g., INAB) as directed.
Team Collaboration & Support
* Assist in facilitating laboratory engagement sessions, adoption planning, and go-live readiness activities under the direction of the Laboratory Workstream Lead.
* Support the coordination of cross-functional laboratory implementation activities, ensuring alignment with clinical documentation and workflow needs.
* Participate in workgroup meetings, documenting decisions, risks, and issues as directed.
* Act as a secondary liaison between laboratory services and the Cúram implementation team, escalating issues to the Laboratory Workstream Lead as needed.
* Assist in the development and delivery of training materials for laboratory staff and other relevant end-users.
* Provide hands-on support during go-live and stabilization phases, helping to ensure continuity of laboratory operations.
* Support the training team in delivering education on laboratory workflows within MEDITECH Expanse and associated applications.
* Contribute to the handover process by supporting training delivery to the future EHR BAU team members.
Documentation & Governance
* Maintain accurate project documentation, including current state/future state maps, risk/issue logs, and change logs, as assigned by the Laboratory Workstream Lead.
* Assist in preparing materials for governance processes, such as the Clinical Design Forum and senior management meetings.
* Support the tracking of key performance indicators (KPIs) for laboratory readiness, adoption, and post-go-live performance.
* Contribute to documenting lessons learned and continuous improvement initiatives.
* Ensure compliance with statutory and regulatory requirements related to clinical safety and digital health as directed.
Qualifications & Experience
Required
* Bachelor's degree in medical laboratory science or a related field, or equivalent experience in clinical laboratory operations.
* Registration with CORU, if applicable.
* Minimum 3 years of experience in clinical laboratory operations.
* Familiarity with laboratory workflows, clinical safety practices, and quality reporting standards.
* Good project coordination, stakeholder engagement, and change management skills.
* Good analytical thinking, problem-solving, and interpersonal skills with the ability to work across clinical and operational teams.
Preferred
* Minimum 2 years of experience supporting or leading system implementations (preferably MEDITECH or similar ERP/EHR platforms).
* Experience as a user of MEDITECH Expanse laboratory modules or equivalent capabilities with other major EHR/LIS systems (e.g., Epic, Oracle Health).
* Familiarity with interfacing laboratory instruments with EHR systems.
* Knowledge of laboratory quality standards and regulatory requirements (e.g., INAB).
* Knowledge of clinical decision support, change management methodologies (e.g., Prosci, ADKAR), and regulatory requirements (e.g., documentation standards, medication safety protocols).
* Training in process improvement methodologies (e.g., Lean) or project management
Equal Opportunity Statement and Benefits
UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.
Compensation – Competitive pay for the work employees do – base pay, performance related pay and premium pay where applicable.
Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.
Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our ACES programme.
Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.
Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.
About UPMC
UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.
In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.
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