Posted: 16h ago
Offer description
Ad hoc Medical Administrator
We are seeking an exceptional Ad hoc Medical Administrator to join our radiology team.
As an Ad hoc Medical Administrator, you will play a critical role in ensuring the smooth operation of our department.
You will be responsible for scheduling and confirming radiology appointments with sensitivity and precision. You will handle incoming and outgoing phone calls and manage appointment-related queries with professionalism and courtesy.
You will also accurately update patient records and internal booking systems, working closely with radiology and clinical staff to ensure seamless day-to-day operations.
In this role, you will provide consistent, compassionate support to patients and their families throughout their visit, providing reassurance and guidance when needed.
* Scheduling and Confirmation: Schedule and confirm radiology appointments with sensitivity and precision.
* Phone Call Management: Handle incoming and outgoing phone calls and manage appointment-related queries with professionalism and courtesy.
* Patient Record Maintenance: Accurately update patient records and internal booking systems.
* Team Collaboration: Work closely with radiology and clinical staff to ensure seamless day-to-day operations.
* Patient Support: Provide consistent, compassionate support to patients and their families throughout their visit.
* Communication Skills: Strong communication and interpersonal skills.
* Experience: Previous experience in medical administration or a healthcare setting.
* Nature: A calm, caring nature.
* Aptitude: High attention to detail and accuracy under pressure.
* Flexibility: Flexible and adaptable team player.
