Munich Re is one of the world's largest reinsurers providing solutions for complex risks to 40 million clients in over 30 countries.
Munich Re Automation Solutions are the market leader in providing new business processing and underwriting automation solutions to the life insurance industry. The Automation Solutions division of Munich Re delivers exceptional solution-based expertise that enables straight through processing (STP), increases sales and reduces costs for life insurers worldwide.
Munich Re Automation Solutions have enabled STP and "instant issue" for insurers and banks globally, who are now able to auto-assess the majority of new applications at the point of sale for a variety of life insurance products across the full spectrum of distribution channels. This has been accompanied by a significant reduction in new business acquisition costs.
Headquartered in Dublin Ireland, the Automation Solutions division of Munich Re also has offices in Sydney, Tokyo and Singapore
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Job Summary:
We are seeking an experienced Azure cloud administrator to join our team. The ideal candidate will be responsible for monitoring the MS Azure Platform, operations, process documentation, process improvement, major incident management, quality assurance of documentation, coordination of VAPT (Vulnerability Assessment and Penetration Testing) tests and audits, monitoring and improvement of release management. This role offers the candidate an opportunity to work within an automation first team with opportunities to develop and learn cutting edge cloud technologies.
Key Responsibilities:
* Monitor MS Azure Platform operations and provide support for day-to-day operations
* Document processes and identify opportunities for process improvement
* Manage major incidents, providing support and taking ownership of the resolution process
* Ensure documentation is of high quality and meets project requirements
* Coordinate with external vendors for VAPT tests and audits
* Improve release management by monitoring and identifying areas for improvement
* Implement and develop innovative monitoring solutions for the platform
* Handle security events and incidents, ensuring timely response and resolution
* Monitor security relevant IT issues and close any gaps
* Onboard new customers to the platform
Requirements:
* Bachelor's degree in Computer Science or related field
* 2+ years of experience in Azure Platform operations
* Strong knowledge of process documentation and improvement
* Experience in major incident management
* Familiarity with VAPT tests and audits
* Strong understanding of release management and monitoring
* Excellent communication and problem-solving skills
* ITIL experience would also be an advantage