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The Pet Hospital, Waterford
Part‑time | Fixed‑Term Contract (6 months)
€14.15 per hour | Start Date: December / January 2026
Bring Your Passion for Pets and People to The Pet Hospital
At The Pet Hospital, we’re more than a veterinary practice - we’re a caring, connected team dedicated to supporting the pets and people of Waterford. Every day brings new faces, wagging tails, and opportunities to make a difference. We’re now looking for a friendly, confident, and organised Veterinary Receptionist to join our front‑of‑house team on a part‑time, fixed‑term basis. This role is ideal for someone who loves animals, thrives in a busy environment, and enjoys being the welcoming face that sets the tone for every client’s visit.
You’ll work three days per week (Monday–Wednesday, 9am–5pm) with the occasional Saturday to cover holidays, supporting both our clinical team and our clients to ensure smooth day‑to‑day operations.
What You’ll Be Doing
As the first point of contact for our clients, you’ll play a key role in creating a positive, professional, and caring experience for every pet owner who walks through our doors. Your day will be varied and rewarding — from greeting clients and managing appointments to handling payments and supporting the veterinary team behind the scenes.
You’ll manage calls and emails, assist with stock deliveries, maintain tidy, welcoming spaces, and help ensure the practice runs like clockwork. Our booking system (Merlin) is straightforward to use, and full training will be provided to help you get up to speed.
Life at The Pet Hospital
Located in Waterford City, The Pet Hospital is a well‑established small‑animal practice at the heart of the local community. Our team includes 2 vets, 2 veterinary nurses, and 3 support staff – a tight‑knit group who truly enjoy working together.
We pride ourselves on offering a warm, supportive atmosphere where teamwork and communication come first. Outside of work, you’ll find Waterford has plenty to offer — from scenic coastal walks and historic architecture to vibrant restaurants and a thriving local arts scene.
About You
You’ll be someone who brings warmth, professionalism, and efficiency to every interaction. You take pride in being organised, calm under pressure, and proactive in helping wherever needed.
We’re looking for someone who has:
* Previous reception or customer service experience, ideally in a fast‑paced environment
* Strong IT and multitasking skills, with confidence using Microsoft Outlook and handling data entry
* Cash handling experience and confidence in discussing payments professionally
* A genuine passion for animals and compassion for their owners
* Excellent communication and teamwork skills, with a positive, can‑do attitude
If you’ve worked in a veterinary, healthcare, or hospitality environment before, that’s a bonus — but what really matters is your personality and approach.
What We Offer (Benefits Subject To Pro‑rata Where Applicable)
We offer a competitive salary along with great benefits, including:
* Leave: Annual Leave, Birthday Leave, Paid Maternity, Paternity, Bereavement, and Sick Leave
* Wellbeing: Cycle to Work Scheme, EAP Access, Free Flu Jabs, Discounts (Retail & Virtual Gym), & Access to Company Programmes (LGBTQ+, Wellbeing, etc.)
* Career Development: Career Progression, Leadership Academy, Annual Pay Reviews
* Financial Support: Employer Pension Contributions, Discounted Staff Pet Veterinary Fees
Ready to Join a Team That Cares?
If you’re passionate about people, pets, and providing exceptional service, we’d love to welcome you to The Pet Hospital family. This is a great opportunity to gain hands‑on experience in a rewarding, community‑focused veterinary environment.
Apply today and take the next step in your veterinary reception career — one paw at a time.
As a BAME and LGBTQIA+ inclusive employer, and a Disability Confident Employer, we warmly welcome applicants from all backgrounds. Please let us know if any reasonable adjustments are required during the recruitment process.
€14.15 per hour
Job Details
* Seniority level: Entry level
* Employment type: Contract
* Job function: Health Care Provider
* Industry: Veterinary Services
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