Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain.
Every day we feed one in three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place.
We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve.
We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too.
We are a dynamic and innovative company that is continuously investing in delivering best in class shopper experiences including digital screen solutions across all of our brands. We are committed to delivering cutting-edge technology and exceptional customer service and are looking to hire for the newly created role of Digital Screens Manager to develop and build this business further.
As the Digital Screens Manager, you will be responsible for overseeing the operation, maintenance, and strategic development & management of our digital screen network, across Musgrave group. You will play a key role in ensuring the digital screens are in line with Musgrave recommendations and will work closely with internal cross functional teams, retailers and suppliers to ensure standards & services are maintained and governed.
We are open to applications from Cork or Dublin.
Key responsibilities of the role include the following:
Act as the screens subject matter expert within Musgrave and with our Retail and Wholesale partners, suppliers and other key cross functional stakeholders including Marketing, IT, Digital, Trading, Store design & Sales teams.
Develop and implement strategies to enhance the performance and reach of digital screens across the Musgrave network.
Develop an effective operating model for all screens across the retail estate, that simplifies rollout, management and support.
Negotiate contracts and service agreements with clients and partners, supported by Group procurement
Create and manage budgets, forecasts & business updates related to the digital screen network.
Develop and manage commercial partnerships with screen providers to maximise revenue and delivers an excellent customer experience.
Identify and pursue new business opportunities to expand screens capabilities and return on investment of the digital screen network.
Manage the day-to-day operations of digital screens, including troubleshooting and maintenance.
Work with the Elevate & Marketing teams to ensure adherence to content guidelines and standards, to ensure high-quality and engaging content is displayed.
Monitor and analyse screen performance metrics to identify areas for improvement.
Have ongoing engagement & communications with retailers & wholesale partners, providing recommendations for best-in-class digital solutions & experiences & standards .
Work closely with existing screen provider partners (hardware & software) to ensure standards are being maintained, with a continuous improvement approach always being taken.
Stay up to date with the latest trends and technologies in digital screen management.
Ensure compliance with industry standards and regulations.
Educations, Skills & Experience:
A third level qualification in Marketing, Communications, IT, or a related field is desirable.
Experience in commercial management, including contract negotiation and operational planning.
Ability to work independently and as part of a team, attention to detail and strong organisational skills.
Excellent communication and interpersonal skills, creative thinking and problem-solving abilities.
Confidence to question and challenge status quo and propose more efficient ways of working.
Strong project management skills, with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
Proven ability to work effectively in a cross-functional team environment and influence decision-making at all levels of the organisation
Previous experience in digital screen management or a similar role that delivered commercial win/wins for all stakeholders is desired.
Strong technical skills and familiarity with digital screen software and hardware and knowledge of the media industry would be advantageous but not essential.
This is aninitial 12 month contract.
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely. Business travel to other locations will also be required.
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