Duties
· Answer and manage incoming customer calls, providing a professional first point of contact.
· Create and process sales orders accurately in the internal system.
· Prepare clear pricing and follow up with customers as needed.
· Manage and respond to website enquiries in a timely manner.
· Process website orders end-to-end, ensuring fulfilment.
· Update and maintain the web shop (product details, pricing, images, and stock status).
· Collaborate with colleagues in Sales, Supply Chain, Parts, and Operations to resolve queries and deliver great service.
· Maintain accurate records and contribute to continuous improvement of processes.
· Other projects or tasks as identified by Qparts Manager
Job Type: Full-time
Pay: From €1.00 per hour
Expected hours: 40 per week
Benefits:
Bike to work scheme
Company pension
Employee discount
On-site parking
Work Location: In person