Job Title: Learning and Development Officer
This is a key role in supporting the organisation and delivery of education and training initiatives. The successful candidate will have experience working in an administration role, be able to multitask and work well with a wide range of colleagues and clients.
The main duties and responsibilities of this role include:
* General Administration Support
* Manage incoming email and calls in a timely manner
* Liaise with tutors, external organisations and family carers
* Coordinate the scheduling, organisation, and delivery of training courses
* Support the design and preparation of training materials, presentations, and resources
Required Skills and Qualifications:
* Minimum 2 years' experience working in an administration role
* Ability to multitask and experience of working in a busy and varied role
* Experience using databases is desirable
* Experience working with Microsoft Office packages is essential
* Experience using Learning Management Systems (such as Moodle Workplace) would be an advantage
Benefits:
This role offers the opportunity to make a meaningful impact by supporting the delivery of training that empowers our staff and volunteers nationwide.
Key Relationships:
The successful candidate will be required to work closely with the L&D Tutors, HR Department, Communications Team, Dementia Advisors Team, Fundraising Team, External Agencies and suppliers, External training and development contacts, Local community contacts, National Dementia Service Education and Training Providers.