Hotel Reception Position
The role of a receptionist in a hotel involves interacting with guests, welcoming them, and ensuring their stay is comfortable. Key responsibilities include greeting and registering guests, processing payments, responding to inquiries about hotel facilities and local tourist information.
This position requires strong interpersonal skills, the ability to work independently, and excellent communication skills. The ideal candidate should be able to remain calm under pressure and provide exceptional customer service.
Key Responsibilities:
* Welcoming and registering guests
* Processing guest payments and updates
* Responding to guest inquiries
Benefits:
* Free meals on duty for employees
* Discounted food and beverage rates in all properties
* Affordable accommodation rates for staff members
* Enhanced annual leave entitlements
* Employee assistance programme
* Cycle-to-work scheme and transport benefits
* Pension access