Engine Field Service Technician - Level II
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Description
We are looking for a talented Engine Field Service Technician - Level II to join our team in Dublin, Co. Dublin, Ireland. This is a permanent contract, working Monday - Thursday 8:30am – 5pm and Friday 8:30am – 2:30pm.
In this role, you will:
* Ensure Equipment Reliability: Perform scheduled and unscheduled repairs and maintenance to keep products running smoothly.
* Preventative Maintenance: Conduct activities as per schedules to prevent breakdowns and extend equipment lifespan.
* Problem Resolution: Escalate unresolved issues to specialists or supervisors for prompt action.
* Accurate Documentation: Complete documentation for warranty, quality control, and service records.
* Continuous Improvement: Complete training to stay updated with latest techniques and technologies.
* Tool and Vehicle Maintenance: Maintain cleanliness and proper operation of tools and service vehicle.
* Health and Safety Compliance: Follow policies and report issues to maintain a safe environment.
* Customer Satisfaction: Highlight upsell opportunities and communicate clearly to enhance trust.
Responsibilities
To succeed, you should:
* Maintain your personal toolkit to meet standards and care for company tools.
* Follow health, safety, and environmental regulations.
* Be flexible with locations and schedules, including a 24/7 call-out rota.
* Possess City & Guilds or equivalent in HGV, Plant & Machinery, or Mechanical Engineering (preferred but not essential).
Qualifications
Education/Experience:
* Apprentice Trained Engine Technician with a vocational diploma (preferred).
* Mechanical/electrical experience.
* Customer service experience.
* HGV/Bus license (preferred but not essential).
At Cummins, we embrace diversity and provide equal employment opportunities. We are committed to accessibility and encourage applicants to request reasonable adjustments.
Job Details:
* Organization: Cummins Inc.
* Role Category: Hybrid
* Job Type: Technician
* ReqID: 2412001
* Relocation Package: No
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