At The K Club, we are currently seeking an experienced Full time
Spa Receptionist
to join our wonderful team at The K Spa.
A UNIQUE RESORT
The K Club is a truly captivating leisure destination secreted away in lush Irish countryside - yet on Dublin's doorstep - we are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.
Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities.
At The K Club, we encourage all of our team members when introducing their own ideas, insights and innovations to their respective roles; we want you to embrace the trailblazing spirit we are renowned for.
We also support our team members in pro-actively bringing our brand principles to life on a daily basis.
If this sounds like a place where you could shine, we want to talk to you.
Here's how you'll bring the K Club's trailblazing vision to life:
To be responsible for all calls, both internal and external in a professional and efficient manner
To handle reservations and inquiries for treatments
To work along side our Spa Cleaner & Attendants to ensure the Spa is clean and towels etc. are regularly topped up
To deal with guests and members requests in a timely manner
To deal with all check-ins in a professional and courteous manner and to ensure the guest is helped with any information they may require during their stay
To liaise with other departments regarding billing procedures, reservations and all other requests when appropriate
To familiarise yourself with all groups, conferences and meetings in the Resort on a daily basis
To ensure all daily reports are completed before the appointed time
To ensure the oncoming receptionist is fully up to date with the status of the business
To ensure all receptionists are fully conversant with any ongoing promotions and procedures in The K Spa Reception
To take responsibility for the banking and float whilst on duty and to ensure all is in order before passing over to the next shift
To liaise with Senior Managers with regard to guest queries or problems and to pass on any useful information about the guest
To promote a positive working atmosphere at all times
This is how we see you:
Flexible in your working hours and understanding that this role requires Saturday work
Qualified to QQI Level 5&6, ITEC, CIBTAC, CIDESCO or equivalent
Previous experience as a Spa Therapist or a recent graduate looking to gain invaluable experience
Someone with excellent customer service skills
Available Full time and flexible to work between Monday and Sunday
What's on offer?
The K Club is certified as a Great Place to Work
Commission on retail products sold in the K Spa
Monthly service charge payment
Staff transport to and from work outside public transport hours within the local area
Ongoing investment in your personal development with access to internal and external training programmes
Fantastic opportunities to progress your career
Monthly recognition programme
Employee Assistance Programme
Social events
Uniform
Meals while on duty
Discounts on stays at the resort and on Food & Beverage for you and your family and friends
Life Assurance
Data Retention
Please note that all applications and CV's submitted for a role at The K Club will be kept on file for a period of 12 months.
Should you not wish for your data to be held following the closure of the application process then we would ask that you please make note of this when submitting your application.
Kind regards,
The Human Resources Team
The K Club