Job Types: Full-time, Permanent, On-SiteSend CV to Company DescriptionThe Printed Image, established in 1990, is a respected marketing solutions company in Ireland. We offer a wide range of in-house services including Print, POS & Packaging, Graphic and Structural Design, Branded Promotional Merchandise, Signage and Display, online portals, and installation. Our mission is to build collaborative partnerships and help clients achieve their brand goals through 100% Irish world-class marketing solutions and services. We are also dedicated to sustainability, reducing environmental impacts and protecting the environment.Job Description:Office Based Position: Client Solutions Representative – Customer Service.Would you like to join one of Ireland's leading marketing solutions companies?The Printed Image is seeking a Client Solutions Representative to work within our fun and vibrant Client Service team.We are a 100% Irish company with a fun, hard-working collaborative team. This position will suit an ambitious, self-motivated Client Solutions Representative with a minimum of 2-3 years' experience looking for the next step in their career.Employee BenefitsFree on-site parking.Upskilling courses.Full training and induction for the role is provided.Free coffee/tea and sweet treats.Significant opportunities to progress your career within the business.Responsibilities of the role:Processing orders that have been received by phone or email, including arranging shipments, handling customer service issues, and updating records.Tracking inventory levels to ensure that orders are filled accurately and efficiently.Entering order details into computerised systems to track costs and profits.Communicating with customers about order status and shipping details as required.Answering questions about order status, shipment schedules, and product information to help resolve customer concerns.Reviewing order forms to ensure that all required information has been provided.Communicating with suppliers or manufacturers to obtain product information or status updates on orders.Answering questions about products or services offered by a company to potential customers.Working closely with our Sales and Production team to ensure a smooth customer journey on all print jobs.Key Requirements for this role:Excellent attention to detail.Understands the vital importance of a positive customer journey.Proficient in the use of Microsoft platforms, such as Excel, PowerPoint.Ability to work in a high pressure and fast paced environment, supported by a friendly team.Professional written English and verbal communication skills.SalarySalary for this office-based position will be disused at interview stage.