The Front Office Manager position is an exciting role that aims to ensure all our guests have a wonderful experience. We are looking for a strong, experienced, motivated person with a proven track record of successful Front of House management. About Us Cavan Crystal Hotel is a luxury 4* Hotel based in County Cavan. Cavan Crystal Hotel is an ideal destination nestled in the heart of the stunning lake county which is ideally situated in close proximity to many diverse tourist attractions. As part of the TMR Collection & under the guidance of Windward Management, Cavan Crystal Hotel offers great opportunities for growth & progression in your hospitality career. Role & Responsibilities All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards. Your role with us will include: Ensuring a smooth, prompt and effective service to all guests Ensures maximum compliance with the Companys guest service standards and procedures Direct the operations of the Front Desk Act as the manager on duty in the hotel when senior managers are not available Manage shifts at the Front Desk and oversee all rostering & training for front office About The Role Requirements The ideal candidate will possess a minimum of 1 to 2 years experience in a management role on a busy front desk, preferably in a hotel The ideal candidate must be available to work a mixture of morning and evening shifts and public holidays, 5 days across 7 You must have hotel front desk experience and be proficient using Hotsoft or a similar property management system Perks & Benefits of working at Cavan Crystal Hotel Competitive hourly wage PRSA pension scheme Enhanced Maternity Leave Discounted leisure centre membership and complimentary use after the service length Employee Assistance Programme Digital Wellness Programme Complimentary, high quality meals on duty Complimentary barista-style coffee Discounted rates in Windward properties for you as well as friends and family and food & beverage discounts Refer-a-friend scheme Training and development opportunities dedicated to your development Employee awards & staff recognition scheme including employee of the month, team recognition days and random treat days Cycle-to-work scheme Guest review incentives About Windward Management Cavan Crystal Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners. Join us today as a Front Office Manager Required Criteria A minimum of 2 years experience in a management role on a busy front desk, preferably in a hotel Must be available to work a mixture of morning and evening shifts and public holidays, 5 days across 7 Must have hotel front desk experience and be proficient using Opera or a similar property management system Skills Needed Team Management, Hospitality, Exceptional Customer Service Skills, Reception skills, Adapting to Circumstances, Attention to detail, Budgeting and Forecasting, Leadership About The Company Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector. Company Culture At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive. Company Benefits Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform. Salary Not disclosed Skills: Team Management Hospitality Exceptional Customer Serv Reception skills Adapting to Circumstances Attention to detail