Are you from a technical background, looking to utilise your abilities within a supply-chain and logistics environment? Our Printer Technician role could be for you! This role has a balance between on-site work in our warehouse, as well as being customer facing and visiting our customers at their own sites.
Why work at Peak Technologies?
We are looking for a printer specialist to come and join our team. This role offers the opportunity to work in inventory support, as well as learning more technical skills to set up and repair printers.
You'll have on-the job training to upskill your technical abilities, in a relaxed and friendly warehouse environment. It's a great opportunity to join a well established business and grow your skillset.
This role is Monday - Friday, full-time. You will need a full drivers licence for the position.
Our teams pride themselves on being collaborative and forward-thinking. If this sounds like you, we'd love to hear from you!
Whilst past experience in a similar role would be beneficial, it's not essential. What we're looking for is someone with the right attitude - if you are willing to learn and have a a good technical background, then you'll fit right in.
The Role and Responsibilities:
* Configure a variety of mobile/ handheld end user devices with the required software (documentation and training provided on this).
* Implement Printer applications and solutions for our customers.
* Pre and Post Sales implementation of card print applications.
* Attend and carry out on-site printer support and repairs for our customers.
* Maintain accurate information on outgoing devices utilising our Tracking System or customer asset registers.
* Undertake the checking and receipt of incoming goods in line with Company process (training on this provided).
* Pick line items on sales orders as per Company processes, making the goods available for packing and dispatch.
* Package finished and repaired goods ready for shipment.
* Work with the technical services team on proactive fixes and resolutions to customer issues.
* Book the collection of goods from Clonmel and off-site locations using approved courier systems, ensuring delivery/collection addresses are correct.
* Raising and issuing device repair quotes to the required stakeholders.
* Processing quote acceptances and manage the next steps within the device repair processing.
* Process device exchange requests in a timely manner.
* Manage the return of faulty exchange devices through the required channels.
* Liaise with the couriers to ensure that shipping and collections of devices are accurate and on time.
* Assist and support other operational staff and processes as and when necessary.
Want to Apply?
We'd love to see your CV and hear about why you think you'd be a great fit for our team.
If you have any questions, you can drop us an email at hr-europe@peaktech.co.
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