Homecare Coordinator
Are you a highly organised and proactive professional with a passion for delivering exceptional homecare services? We are looking for a Homecare Coordinator to join our dedicated team and play a vital role in ensuring seamless care for our clients.
About the Role
As a Homecare Coordinator, you will be responsible for managing carer schedules, liaising with clients and their families, and ensuring the smooth operation of homecare services. You will act as a key point of contact, ensuring that every client receives the highest standard of care while maintaining efficient service delivery.
Key Responsibilities
* Create and manage carer schedules and rosters to meet client needs effectively.
* Act as a liaison between carers, clients, and next of kin to ensure smooth communication and care coordination.
* Proactively identify and resolve scheduling or service delivery challenges.
* Engage with stakeholders, including clients, carers, and internal teams, to enhance service quality.
* Monitor and manage Key Performance Indicators (KPIs) to ensure company standards are met.
* Work closely with the recruitment team to maintain adequate staffing levels.
* Foster a collaborative and supportive work environment to enhance team performance.
What We’re Looking For
* Experience in scheduling and coordination, preferably in homecare or a similar setting.
* Strong problem-solving skills and the ability to work under pressure.
* Excellent interpersonal and communication skills to effectively engage with diverse stakeholders.
* Proficiency in KPI management and meeting organisational targets.
* Ability to adapt quickly to changing priorities and handle multiple tasks efficiently.
* Experience with One Touch or similar scheduling systems is an advantage.
* A team player with a positive and supportive attitude.
Job Type & Benefits
* Full-time, Permanent
* Monday to Friday schedule – Work-life balance guaranteed
* Company events to foster a strong team culture
* Employee Assistance Program for well-being support
* Hybrid work options available
* Supportive team environment with ongoing training and CPD
* Employee Assistance Program for well-being support
* Engaging company events and team-building activities
Contact Us:
If you or someone you know is interested in this position, please send a copy of your CV tonadams@medforce.ie
If you refer a candidate to us who is successfully hired, we can offer you a €150 thank you bonus! T&C’s apply!
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