Tekno Surgical, part of Uniphar Medtech is recruiting a field - based Medical Device Service Engineer, to provide technical support in relation to a wide range of medical devices and related medical equipment to existing and new customers across NI and ROI.Principal Duties and Responsibilities:Carrying out installations, preventative and corrective maintenance service and other repairs on a wide range of Ophthalmic, Surgical and Medical equipment including (Zeiss devices, Surgical devices and Ophthalmic Instruments, Operating Tables, Microscopes, Camera Stacks, theatre Lights, Urodynamics equipment etc.Ability to prioritise jobs and respond quickly to customer issues ensuring minimal customer operational downtime.Ability to troubleshoot and diagnose root cause of problems to ensure correct and efficient repair for customers. Ensuring devices operate to manufacturer guidelines and following their maintenance and calibrations procedures and check sheets.Ensure all test equipment used is within calibration. Arrange and undertake installation and commissioning of new devices, liaising with sales team and customers to assess pre-install requirements.Completion of relevant paperwork to ISO standards for traceability and invoicing.Dealing with suppliers and third-party companies as required.Maintaining parts stock to sufficient levels.Responding to customer queries and questions and escalating issues when required and pass on potential leads to the Sales team.Customer focused with the ability to support the sales department for demonstrations and trade shows if required.Supplying device care and maintenance guidelines and training to current and new customers.Working with Logistics Department to move devices as required for installations and demonstrations.Attending European based manufacturer training courses on specific medical equipment as and when required, to achieve manufacturer engineer equipment trained status.Role Requirements:A background in Biomedical / Electronics / Electrical / Mechanical engineering with experience of working in a field role is preferable. (Having worked in similar role with Zeiss device experience would be a distinct advantage).Certificate/Diploma or higher in Biomedical / Electronics / Electrical / Mechanical Engineering is preferable.A good problem solver for fault diagnosis and resolution for both hardware and software (mostly windows based) issues. Fast learner, with the ability to think independently and creatively.This is a busy role and will require an individual who can be flexible, multi-task and prioritise with the ability to work under pressure.Excellent organisational and communication skills are also essential.Highly motivated and able to work independently under own initiative as well as part of a team.Knowledge and interest in the healthcare industry.Excellent computer skills, good working knowledge of Microsoft Office Suite.Dynamism and flexibility are essential.Competent in performing and completing tasks.Ability to work well and stay calm under pressure and good disposition.Full driving license requiredHow We'd Like To Work TogetherOur core values, titled our Medtech Mindset, guides our culture and work environment:We Go Forward Together: We operate as a unified team, leveraging diverse specialties to make swift, collaborative decisions and embrace progress over perfection.We Take Our Business Seriously: We prioritise compliance and risk management to ensure the best outcomes for our patients and partners, supported by our innovative portfolio and commitment to sustainability.We Deliver Exceptional Results: We focus on quality, customer satisfaction, and commercial success to achieve outstanding results for our patients, customers, and business.If you have similar values and are passionate about making a meaningful impact, we invite you to join our team and help us drive forward together.#teknosurgical