We are currently recruiting for an experienced and driven Commercial Account Handler within our Operations team. In this role, you will lead the management and servicing of a commercial portfolio of customers & provide end-to-end servicing to a panel of mid-large customers.
What you will do:
Provide ongoing servicing to existing clients and closely manage the relationships throughout the renewal cycle to ensure retention of the account – outside of this strategically communicate with customers as required.
Analyse customer needs and cover and identify any opportunities to strengthen their risk management structures.
Market and present customer accounts to insurers and negotiate premiums in turn on their behalf.
Collect and submit any additional information required by underwriters and follow up to ensure placement of the risk.
Input all information correctly onto Applied Relay and ensure clear and concise file notes.
Monitor and review business figures (new business, renewals, fees & commission, margins etc) and ensure collection of monies due on the account.
Mentor and train Account Handlers as required.
Attend customer meetings with the Sales team on prospects and provide subject matter expert support as required.
Lead and participate in business projects as they arise.
Stay abreast of insurer appetites and competitor activity in the marketplace and react accordingly.
Ensure compliance with all regulatory and legal requirements, Central Bank codes, and B&B procedures and business ethics.
Knowledge, skills, and experience:
3+ years’ experience working in commercial broking OR insurance experience
Detailed knowledge of commercial insurances product ranges across the various markets for the following:
Commercial Property
Employer’s Liability & Public Liability
Professional Indemnity
Commercial Fleet
Customer knowledge and understanding of their business and industry sectors.
Proven track record in customer account management and retention.
Clear and comprehensive understanding of the regulatory and legal environment.
What benefits do we offer:
Discounted Personal Insurances
An active Sports & Social Club
Pension & Associated Benefits
Generous Parental Leave Policies
Stock Purchase Scheme
Insurance Exam Support Scheme including paid study leave
Employee Assistance Programme
Onsite parking
A progressive and vibrant working environment!
Equal Opportunity Employer
Brown & Brown Ireland is an inclusive employer and welcome applications from people of all backgrounds and abilities. Please let us know if you require reasonable accommodation or support during any stage of the recruitment process and we will do our upmost to accommodate you.
Brown & Brown Insurance Brokers (Ireland) Ltd, trading as Brown & Brown is regulated by the Central Bank of Ireland.
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