Overview
As a Warehouse & Coldstore Operations Manager, you'll report directly to the General Manager, overseeing daily operations. Your responsibilities include team motivation, task delegation, and maintaining high standards to meet customer expectations in a fast-paced environment.
Responsibilities
* Lead and motivate the warehouse team.
* Conduct performance reviews, manage attendance, and address disciplinary issues.
* Maintain a positive work environment and ensure shift targets are met.
* Delegate tasks effectively and resolve issues promptly.
* Assume full responsibility for day-to-day warehouse operations.
* Manage labor proactively to meet customer needs.
* Ensure compliance with company policies and legal requirements.
* Monitor performance linked to KPIs to optimize efficiencies.
* Oversee inventory, orders, and stock management processes.
* Ensure a clean and safe working environment.
* Manage site facilities and coordinate repairs.
* Ensure employee training in safe work practices.
* Ensure health and safety compliance.
* Maintain accurate records and reports.
Qualifications
* Previous experience in food or temperature-controlled warehouses.
* Minimum 3 years' experience managing a team of over 10 employees.
* Proficiency in Warehouse Management Systems.
* Track record of achieving targets in a fast-paced environment.
* Strong delegation and motivation skills.
* Customer-focused with excellent communication skills.
* Flexibility with working hours.
* Knowledge of health and safety and BRC requirements.
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