Job Title:
Healthcare Operations Coordinator
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Job Description
This role requires a dedicated individual with experience in healthcare administration to work effectively in a fast-paced environment. The successful candidate will be responsible for managing patient records, answering calls, and performing various administrative tasks.
Key Responsibilities
* Work in hospital wards ensuring smooth operations
* Answer all calls on the ward assigned, dealing with queries politely and in a courteous manner
* Manage patient records, including preparing test results as required by Clinical Nurse Manager or Nursing colleagues
* Ensure safe storage of patient records at all times
* Achieve accurate updates to IPIMs for each patient, including discharge as needed
* Welcome patients and visitors arriving to the ward
* Process ad hoc administration requests from multidisciplinary teams, including consultants
* Multitask in a demanding role working with a wider team
* Have knowledge of multiple systems and manage a busy workload efficiently
* Exercise excellent attention to detail and use Microsoft Office applications proficiently
* Maintain confidentiality of patient information at all times
Requirements
To be successful in this role, you should possess:
* Experience in healthcare administration
* Excellent communication and interpersonal skills
* Ability to multitask and prioritize tasks
* Knowledge of multiple systems and software applications
* Attention to detail and organizational skills
* Confidentiality and discretion when handling patient information
Benefits
We offer a supportive work environment, opportunities for professional growth, and a competitive remuneration package.
What We Offer
We are committed to providing a positive and inclusive work environment that values diversity and promotes equal opportunities.