Overview
Are you reliable, attentive, and professional with a passion for excellent guest service? The Keadeen Hotel is seeking a Night Porter to join our dedicated team. This is a key role in ensuring the comfort, safety, and security of our guests during the night, while also maintaining the smooth operation of the hotel.
Responsibilities
* Be the first point of contact for late check-ins, guest queries, and room service requests.
* Carry out regular security and fire walks throughout the night.
* Assist guests with luggage, taxis, wake-up calls, and special requests.
* Ensure hotel cleanliness and readiness for the next day (public areas, function rooms, bins, etc.).
* Serve drinks from the night bar and prepare early breakfasts if required.
* Complete the nightly audit and relevant reports.
* Respond quickly and professionally to any emergencies or disturbances.
* Support colleagues and ensure smooth communication between shifts.
What we’re looking for
* Strong communication and organisational skills.
* A team player with a professional, guest-focused approach.
* Ability to prioritise tasks in a fast-paced environment.
* Trustworthy, reliable, and attentive to detail.
* Flexibility with working hours and job demands.
Desirable
* Previous experience in a similar role.
* Hospitality or related qualification.
* First Aid certification and/or knowledge of health & safety procedures.
Why join us?
At The Keadeen Hotel, we truly value our team. Along with competitive pay, we offer a great range of benefits:
* Complimentary staff meals on shift
* Free gym membership to support your health and wellbeing
* Access to a confidential Employee Assistance Programme (EAP)
* Generous staff discounts on stays at hotels within our group
* Career development & training opportunities to help you grow with us
* Team recognition rewards and social events
* Free parking on-site
* Opportunities for internal promotions and cross-training
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