Responsibilities
Design and implement complex IT infrastructure solutions based on customer requirements
Collaborate with sales teams to understand customers' needs and develop technical solutions to meet those needs
Assist in the pre‑sales process by delivering technical presentations and demonstrations to potential customers
Provide technical support and troubleshooting assistance to customers for AMAX's products and solutions
Perform on site installations, repairs, and maintenance of hardware and software products
Communicate with customers to understand their technical issues and provide timely and effective solutions
Create and maintain technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles
Collaborate with internal teams to elevate and resolve complex technical issues
Stay up-to-date with the latest technologies and industry trends to ensure AMAX remains competitive in the market
Requirements
Bachelor's degree in Computer Science, Electrical Engineering, or a related field
Experience with server products, CPU/GPU, storage, and networking
Knowledge of the latest x86 server architectures
Strong analytical and problem‑solving skills
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a team environment
Experience in the server industry
Preferred Qualifications: Linux skill and scripting language ability
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Flexible spending account
Commuter benefits
Disability insurance
We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 more grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work!
The Team
We wouldn't be successful without our passionate team of dedicated people. We are always searching for talented individuals to join the team. As a next‑gen solution provider at the heart of Silicon Valley, AMAX employees benefit from a collaborative, fast‑paced work environment that features access to the most cutting‑edge technology in the IT world. AMAX offers an array of job positions for ambitious minds seeking the opportunity for intellectual and career growth.
Our Commitment
AMAX is an equal‑opportunity employer. We embrace diversity in our employee population. We provide equal opportunity to all qualified applicants for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
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