Job Description:
YOUR MISSION
* Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs, and profitability goals through effective customer service.
* Provide high standards of customer experience within the Store, aligned with PUMA's Brand Values and service standards.
* Complete all required training programs, both Domestic and Global, to drive results within the store.
* Participate in Loss Prevention education, training, and awareness programs.
* Ensure Loss Prevention and Operational compliance within the store.
* Communicate merchandise opportunities to Store Management.
* Participate in new store openings and closings; travel may be required.
* Manage incoming and outgoing merchandise.
* Maintain visual standards and ensure the store's visual presentation meets or exceeds PUMA standards.
* Maintain the physical condition of the store and report maintenance needs promptly.
* Follow all Policies & Procedures, operational competencies, and key responsibilities.
* Maintain a safe and compliant environment; report any issues to management.
* Work non-traditional hours, including weekends, evenings, holidays; overtime may be required.
YOUR TALENT
* Experience in customer service-focused retail with a results-driven track record.
* Proven ability to exceed sales goals.
* Ability to deliver high levels of customer service.
* Strong problem-solving skills.
* Effective communication skills.
* Ability to present to large groups.
SPEED & SPIRIT embody values that inspire us: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Applying is easy: click APPLY ONLINE and follow the steps to upload your application.
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