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Document Delivery Information Specialist, Dublin
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Client:
Irish Recruitment Consultants
Location:
Dublin, Ireland
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
ff1f2280d168
Job Views:
7
Posted:
03.06.2025
Expiry Date:
18.07.2025
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Job Description:
IRC Recruitment is hiring on behalf of a client for the role of a Document Delivery Information Specialist within the pharmaceutical industry based in Dublin.
Location: Dublin (hybrid)
Duration of contract: 6 months
Pay Rate: €29 per hour
Librarian- Document Delivery specialist.
Duties:
* Provide a timely and efficient document delivery service
* Review and mediate copyright permission orders to ensure compliance with applicable laws
* Carry out basic database searches to verify bibliographic citations
* Get the subscribed material online and ensure that they are accessible. Escalate access issues and
* Obtain material not held in collection selecting the best possible option.
* Follow-up with provider for the timely supply of the publications.
* Document work processes. Clearly communicate progress and results with peers and customers
KPIs
* Services turnaround time (Timeliness)
* Error free services (Accuracy)
* Customer satisfaction score, based on regular customer satisfaction survey
Skill requirements
* 1-3 years of relevant librarian experience.
* Experience with interlibrary loan / document delivery including verification of bibliographic citations
and lo-cation of items required.
* Experience practicing intellectual property law required, specifically in the areas of copyright and
* Proven experience in customer service, preferably in a library environment.
* Broad knowledge of healthcare online tools and e-resources (database, e-journals, etc.)
* Attention to detail with the ability to complete a large volume of work quickly and independently.
* Team player adept at working in multi-cultural settings, with an appreciation of differences in business
and social cultures.
* Problem Solving
* Ability to work under time pressure
Education
* Degree in Library and Information Science (B.L.I.Sc),
Guidant IRC is acting as an Employment Business in relation to this vacancy.
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