Advert Text We are seeking an experienced and motivated Service Centre Administrator to join our team in Dublin 14 Shift Pattern: Monday - Friday 09:*******:30 Main Duties and Responsibilities Reception – answering phones, directing calls as appropriate and taking messages General administration work: filing, photocopying, scanning, binding, recording of timesheets, generation of client quotations and reports Booking taxis, couriers, restaurants, travel and accommodation Meeting room set up, i.e. tea, coffee etc.
Ensure all collated appropriate information from incoming calls, emails, mail and verbal communication is correctly and completely entered into the Computer Aided Facility Management System (CAFM) or appropriate system as required Follow up and reconciliation of all incoming documentation and information to support Effective close out of all open / outstanding works Running reports on CAFM to monitor work order status- billing all work approved work orders in a timely manner Periodic review of WIP files received by accounts and prompt action taken on closing and billing Coordination and scheduling of the maintenance tasks for the mobile team and specialist contractors for planned and reactive works Ad-Hoc duties as required Any other duties as assigned by your line manager to include other areas of the Service Support Centre function Qualifications and Experience Experience working in a fast paced Service Desk role environment is desirable Knowledge of Facilities administration would be a distinct advantage Excellent pc skills and proficiency in Word and Excel is essential Awareness of good health and safety practice if you have the necessary skill set we look forward to your application Ref*****