Your Company Join a well-established Managed Service Provider (MSP) with a team of 20 dedicated professionals and a reputation for exceptional client retention and a collaborative team culture. This MSP operates on annual contracts and boasts a long-standing, loyal client base, offering genuine stability and security. With a strong emphasis on service excellence and internal development, the company provides a supportive environment where people thrive and careers grow. Your Role This is a senior leadership opportunity within the MSP, ideal for a commercially minded and technically proficient professional. You'll oversee strategic client relationships, drive operational excellence, and lead a high-performing team. The role requires a balance of strategic oversight and hands-on engagement with service delivery, ensuring the business continues to grow while maintaining its reputation for reliability and quality. What You Need to Succeed Proven experience in a senior role within an MSP or similar service-led environment. Strong commercial acumen and a track record of managing client contracts and service delivery. Deep technical expertise across: Microsoft 365 - administration, migration, and support. Microsoft Azure - infrastructure, security, and cloud services. VMware - virtualisation, performance optimisation, and troubleshooting. On-premises infrastructure - servers, networking, and storage. Exceptional leadership skills with the ability to inspire and develop a close-knit team. A proactive mindset and the ability to identify opportunities for improvement and innovation. Excellent communication and relationship-building abilities, both internally and externally. What You Will Get in Return A secure and stable role within a business that values long-term relationships and team cohesion. The chance to work with a loyal client base and a team that genuinely supports one another. Competitive salary and benefits package tailored to attract top talent. Opportunities for professional development and career progression are supported. A culture that celebrates success, encourages collaboration, and puts people first. Click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: 365 Vmware Azure Benefits: 40000