The person appointed to the role will report to the Branch Manager and will be primarily accountable for carrying out a range of cash and administrative duties. Answering the phone and dealing with customer queries will also form part of the role.
Qualifications:
* APA certification is essential.
* Strong focus on teamwork and collaboration to achieve results
* Experience of providing high quality service to customers
* Ability to maintain a positive, professional and empathetic tone in all dealings with members of the public
* Flexibility and enthusiasm around the overall service provision
* Strong interpersonal skills with an understanding of the importance of working as part of a team
* Experience in the mortgage lending area would be an advantage but is not essential and relevant training will be provided
Responsibilities;
* Greet customers courteously when they visit the branch or on the phone and professionally deal with any queries and requirements they may have
* Process a range of transactions at the counter in a timely and professional manner
* Run reports at the agreed frequency and perform reconciliations as required
* Balance cash on a daily basis in line with policy
* Ensure compliance with all regulations and legislation requirements in all customer interactions.
* Work within all policies and procedures
Job Type: Full-time
Pay: From €28,000.00 per year
Work Location: In person