Social network you want to login/join with:
Teamworx are looking for an experienced Business Support Lead for their client based in Cavan.
Our client is a long-established leading food production company of poultry products supplying multiple and independent retail businesses throughout the Ireland and the UK.
Job Purpose:
The Business Support Lead will oversee the Business Support team, ensuring efficient day-to-day operations across logistics, telesales, finance support and other shared business support services. They will take ownership of team performance, operational improvements, and cross-functional collaboration, acting as a key link between Supply Chain, S&OP team, Commercial, and other departments to support and delivery Company KPIs.
What’s in it for me?:
Excellent salary DOE
40 hours per week working Monday to Friday from 9.00am – 5.30pm
33 days (Includes 10 Statutory Days)
Bonus dependent on KPI’s & Company EBIT | Co Pension after 6 months service
Key Duties & Responsibilities:
• Providing guidance, training, and performance evaluations to Business Support Team.
• Allocate tasks effectively and ensure workload balance within the team.
• Foster a positive team culture emphasising continuous learning and collaboration.
• Mentor team members, identifying skill gaps and coordinating training to address them.
• Promote a collaborative environment that aligns with the company’s values.
• Handle day-to-day HR-related issues for the team, including scheduling and holiday approvals.
• Oversee the completion of Business Support administrative activities, including:
· Daily customer communications.
· Maintaining financial flow and ensuring accurate reporting.
· Managing customer disputes and internal escalations efficiently.
• Ensure seamless order processing and a positive customer experience.
• Act as a key contact for cross-functional initiatives between Production, Quality, Supply Chain, Sales teams and Finance.
• Ensure all activities align with company policies, procedures, and compliance requirements.
• Provide accurate and timely reports to the Business Support Manager.
• Analyse team performance data to identify opportunities for improvement and implement changes.
Job Requirements/Criteria:
• Relevant business, administration, or supply chain qualification advantageous.
• Excellent organisational and problem-solving skills, with attention to detail.
• Proficient in MS Office, particularly Excel and PowerPoint.
• Ability to analyse data and drive continuous improvement initiatives.
• Exceptional communication and interpersonal skills for cross-functional collaboration.
• Self-motivated with the ability to work independently and within a team.
• Team leader abilities and achieving results.
• Integrity, trust, and accountability.
• Ability to challenge the status quo and drive innovation.
• Adaptability to dynamic business environments.
• Fluent in English (written and spoken).
If you are looking for a new challenge and want to work for a progressive and forward-thinking business then please contact Maurice on 045 898037
#J-18808-Ljbffr