Barden are delighted to be partnering with our client, a multinational company who are seeking a motivated and experienced Credit and Collections Team Lead to join their team. Reporting directly to the Global Head of Collections, you will lead and manage a team of Accounts Receivable (AR) / Credit and Collections Specialists, driving efficiency and performance within the department.
ABOUT THE ROLE:
* Lead and mentor a team of AR/Credit and Collections Specialists.
* Oversee daily credit and collections operations to ensure timely and accurate collection of receivables.
* Develop and implement strategies to improve collection processes and reduce outstanding debts.
* Monitor team performance, providing coaching and feedback to enhance productivity.
* Collaborate with internal departments to resolve customer issues and disputes.
* Prepare regular reports on collection activities and performance metrics.
* Ensure compliance with company policies and relevant regulations.
ABOUT THE PERSON:
* Proven experience in credit and collections management.
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Analytical mindset with a focus on process improvement.
* Proficiency in using relevant software and tools.
* Ability to work effectively in a fast-paced, multinational environment.