Job Introduction
The Digital Marketing Institute (DMI) is a globally recognised leader in digital marketing training and certification. Founded in Dublin in 2009, DMI has certified over 55,000 professionals worldwide, offering programmes ranging from short courses to Masters-level qualifications. Now part of the BPP Education Group, DMI continues to operate independently while benefiting from BPP's strategic support and resources.
An opportunity has arisen for a proactive, reliable and passionate individual to join the international HR team as a HR Officer. You will be responsible for day-to-day HR support and administration for the Digital Marketing Institute (DMI), while also supporting wider business units.
This role offers exposure to international HR practices and is key to ensuring smooth HR operations. It offers a valuable opportunity to gain international HR experience and be part of a collaborative team where your contributions can make a meaningful impact.
What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity
What you'll be doing
This role provides comprehensive HR support to the DMI team, acting as the first point of contact for queries, managing employee lifecycle processes, maintaining accurate records, coordinating onboarding and engagement activities, and contributing to operational efficiency through collaboration, reporting, and project support.
Key Responsibilities:
* Act as the first point of contact for HR queries, managing the DMI HR mailbox.
* Provide accurate advice on HR policies and procedures across DMI and BPP Group.
* Maintain HR systems and employee records in line with GDPR and internal standards.
* Manage end-to-end employee lifecycle processes including onboarding, probation, changes, absence, and offboarding.
* Prepare employment documentation and conduct exit interviews to support continuous improvement.
* Coordinate onboarding activities and liaise with internal teams for smooth new hire integration.
* Support employee engagement, performance management, and training coordination.
* Collaborate with payroll and benefits teams to ensure accurate processing.
* Compile HR reports, maintain trackers, and contribute to operational metrics.
* Assist with HR projects and provide general support to the wider HR team.
What we're looking for
To be successful in this role you will need to have a proven track record in the following areas:
* Minimum of 2 years' experience in a generalist HR role.
* Bachelor's degree in human resources, Business Administration, or a related field.
* Solid knowledge of employment legislation, GDPR and HR best practices.
* Excellent communication and stakeholder management skills, with the confidence to advise and challenge where appropriate.
* Proficient in Microsoft 365 (Word, Excel, Outlook) and HR systems.
* Attention to detail with the ability to follow standard processes accurately.
Desirable:
* Demonstrated experience in process improvement or streamlining HR operations.
* Understanding of basic employment law principles and their practical application.
Why work for BPP Education Group?
It is a great time to join BPP Education Group as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP Education Group such as:
* Brilliantly, you can study any of BPP's courses for free – be it a professional qualification or full degree.
* With hybrid working available, you'll be able to split your time between one of our centres and wherever you choose to call home.
* We also provide a generous annual leave entitlement of 30 days, and there's a rewards package that includes retail discounts and much more.
Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family
How will this process work?
The interview process for this position will consist of two stages.
Please note that the successful candidate will be required to undergo certain necessary checks such as DBS.
BPP Education Group are proud to be a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know
BPP Education Group actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP's safer recruitment practices