Job Opportunity
We are seeking an exceptional leader to manage day-to-day operations in a dynamic retail environment.
The successful candidate will be responsible for driving sales, managing staff, customer experience, security, health & safety, stock and resources management to meet and exceed store targets and Key Performance Indicators (KPIs).
Responsibilities
* Manage daily store operations to ensure smooth running of the business.
* Meet and exceed sales targets through effective visual merchandising and customer engagement.
* Recruit, train, coach and manage staff to provide excellent customer service.
* Oversee cash, wage costs, budgets and systems administration to maintain efficiency.
* Ensure all in-store services are suitably staffed and promoted.
* Monitor potential shoplifters and follow security guidelines.
* Responsible for overall Health & Safety in store.
* Identify current and future customer requirements to drive business growth.
Requirements
* 2-3 years management experience in retail.
* Excellent interpersonal, communication, people management and leadership skills.
* Passionate about delivering an excellent customer experience.
* Strong product knowledge and IT skills, including Excel, Email and SAP.
Benefits
* Employee in-store discount.
* Learning & Development opportunities.
* Service Awards.
* Employee Assistance Programme.
* Company Sick Pay Scheme/Maternity/Paternity Top Up commensurate with experience.