MAWDY, located in Galway, is seeking a dedicated Complaint Officer to manage and resolve customer complaints with a focus on maintaining regulatory compliance. This role involves investigating complaints, evaluating disputes, and ensuring fair outcomes while enhancing the customer experience.The ideal candidate possesses strong problem-solving skills, proficiency in MS Office, and accreditation in customer service. Working hours are full-time, Monday to Friday, with opportunities for rewards and benefits, including a city centre office and a bike-to-work scheme.
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