Job Description
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Drive operational excellence in your store by ensuring adherence to processes and regulations. Collaborate with the Store Manager to analyze and improve results. Foster team growth through supportive leadership, training, and a culture of trust and respect.
* Operational Store Excellence: Ensure efficient store operations by adhering to processes, regulations, and key performance indicators (KPIs).
* Customer Engagement: Enhance customer experiences with personalized advice and maintain a welcoming, tidy store atmosphere.
* Leadership: Empower team members through supportive leadership, training, and a culture of trust and respect.
* MERCHANDISING AND INVENTORY: Curate an engaging shopping experience with impeccably stocked shelves, correct planograms, and accurate inventory management.
* Brand Integrity: Prioritize animal welfare.
* A seasoned retail professional with a proven track record in assistant management roles (Minimum 1 Year Experience).
* Able to step up and lead with warmth and empathy, ensuring smooth operations even in the manager's absence.
* Hunger for growth, eagerness to learn, and eventually lead as one of our future store managers.
* PASSION FOR CUSTOMER SERVICE, ORGANISATION IS KEY – EVERY CUSTOMER EXPERIENCE IS EXCEPTIONAL.
* Strong communication skills and commitment to company values required.